We study why digital tools fail in India's Tier 2 and Tier 3 institutions — and what it actually takes to build technology for the people left out of the conversation.
Despite rapid internet growth, millions of Indians — particularly in Tier 2 and Tier 3 regions — remain excluded from the benefits of digitisation. We study why.
Over 90% of software is English-first in a country where most people think and work in Hindi or other regional languages. We study the impact of this language gap on digital access.
India's new data protection laws exist — but awareness among ordinary users is very low. We examine the gap between policy intent and ground-level understanding.
Speed test averages hide a harsh reality: many Indians experience frequent outages, low bandwidth, and data caps that make standard digital tools unusable.
WhatsApp, YouTube, and voice search dominate. We study how real digital behaviour in India diverges from the assumptions baked into most technology products.
Fear of data misuse, scams, and complexity keeps many Indians offline or underserved. We investigate the trust deficit and what it takes to overcome it.
Your responses help us understand the real barriers to digital adoption in Indian institutions. All responses are anonymous and used purely for academic research.
After completing the 8-question survey, you will receive a Participation Certificate you can download instantly for your academic or professional portfolio.
Filled a paper survey offline and received a unique code from our researcher? Switch to the Redeem tab to claim your certificate.
If you completed a paper survey during our field research and received a unique code from the researcher, enter it below. Your name from the paper form will be used to generate the certificate.
Get notified when we publish working papers, open new surveys, or share field research findings. No spam — research updates only.